How to Unblock Easypaisa Account?

An Easypaisa account is a digital mobile wallet that allows users to make transactions, pay bills, send money, and receive payments seamlessly through their mobile phones. It’s operated by Telenor Microfinance Bank and is available to any mobile network user, not just Telenor subscribers.

Importance of Having a Functional Easypaisa Account

With an active Easypaisa account, you can access financial services at your fingertips, without the need for a traditional bank account. Whether it’s shopping online, transferring money to loved ones, or paying for utilities, a functional Easypaisa account makes it all possible within seconds. Hence, maintaining its functionality is crucial for undisrupted financial activities.

Steps to Unblock Your Easypaisa Account via SMS

Step 1: Send an SMS to the Easypaisa Helpline

Start by sending an SMS to 3737 – the official Easypaisa helpline. The text should include your full name and the reason for your account blockage if known.

Step 2: Provide the Required Information

Upon receiving your SMS, a representative from Easypaisa might call you for verification. You’ll need to provide them with necessary details like your CNIC number and answer a few security questions related to your account.

Step 3: Wait for Confirmation and Further Instructions

After successful verification, the representative will initiate the process to unblock your account. You will receive a confirmation message once it’s done. In some cases, you might be asked to follow additional instructions included in the message.

How to Unblock Your Easypaisa PIN Code

Step 1: Access the Easypaisa App or Website

If you’ve forgotten your Easypaisa PIN code, open the Easypaisa app or log onto the website. Navigate to the login page where you’ll find the option to enter your PIN.

Step 2: Select the “Forgot PIN” Option

Instead of entering your PIN, select the ‘Forgot PIN?’ option. This will lead you to a new page that requires you to enter your registered mobile number.

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Step 3: Follow the Prompts to Reset Your PIN Code

After entering your number, you’ll receive an SMS containing a verification code. Enter this code on the next page, then follow the prompts to set a new PIN. Remember to make your new PIN something memorable but not easily guessable to maintain account security.

How to Unblock Your Easypaisa Account on Telenor Network

Step 1: Contact the Telenor Customer Support

If your Easypaisa account is blocked on the Telenor network, reach out to Telenor customer support by dialing 345 from your Telenor number. Express your issue clearly to the representative.

Step 2: Verify Your Identity and Provide Necessary Information

The customer support representative will ask for certain details to verify your identity. This might include your CNIC number, registered mobile number, and possibly answers to security questions linked with your account.

Step 3: Follow the Instructions Given by the Customer Support Representative

Once verified, the representative will guide you through the unblocking process. Follow their instructions carefully to unblock your account. The process might require you to wait for a certain period or restart your device for changes to take effect.

How to Unblock Your Easypaisa Account on Zong Network

Step 1: Reach Out to Zong Customer Support

If you’re a Zong user facing issues with your Easypaisa account, you can contact Zong’s customer support by dialing 310 from your Zong number. Explain your situation in detail to the representative who attends your call.

Step 2: Verify Your Identity and Share Relevant Details

You’ll be asked to share details like your CNIC number and possibly answer some security questions associated with your account for verification purposes. Accurate responses are essential to proceed with the unblocking process.

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Step 3: Cooperate with the Customer Support Team to Unblock Your Account

After successful verification, follow the instructions provided by the customer service representative to unblock your account. The process may vary based on the reason for the blockage.

How to Unblock Your Easypaisa Account on Ufone Network

Step 1: Contact Ufone Customer Support

If your Easypaisa account is blocked and you’re a Ufone user, contact Ufone’s customer support by dialing 333 from your Ufone number. Detail your issue to the representative for accurate assistance.

Step 2: Confirm Your Identity and Provide Essential Information

The representative will ask for certain details like your CNIC number and registered mobile number to verify your identity. Make sure to provide accurate information for a smooth unblocking process.

Step 3: Work with the Customer Support Staff to Unblock Your Account

Once your identity is confirmed, the customer service representative will guide you through the steps needed to unblock your account. Follow these instructions carefully to restore your account functionality.

What to Do If Your Easypaisa Account Is Blocked for 72 Hours

Step 1: Wait Patiently for the Duration to Pass

If your Easypaisa account is temporarily blocked for 72 hours, the best course of action is to wait patiently for this duration to pass. Such temporary blocks are usually due to security reasons, such as multiple failed login attempts.

Step 2: Avoid Attempting Unauthorized Access

Avoid attempting to log into your account during this period,as it may prolong the blockage or lead to further security measures. It’s crucial to refrain from any unauthorized access attempts to ensure the prompt resolution of the issue.

Step 3: Contact Easypaisa Customer Support for Assistance

If your account remains blocked after the designated 72-hour period, or if you have any concerns or questions regarding the blockage, reach out to Easypaisa customer support for further assistance. They will be able to provide guidance and help resolve the issue.

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Easypaisa Phone Blocked Problem

Step 1: Check for Any Software or Network Issues

If you encounter a problem where your phone is unable to connect to the Easypaisa service, start by checking for any software updates or network issues. Ensure that your phone has the latest software version installed and that you have a stable internet connection.

Step 2: Restart Your Phone

Restarting your phone can often resolve minor software glitches that may be causing the blockage. Power off your device, wait for a few seconds, and then turn it back on. This simple step can sometimes solve connectivity problems.

Step 3: Contact Easypaisa Helpline if the Problem Persists

If the issue persists even after restarting your phone, it’s best to contact the Easypaisa helpline for further assistance. They will be able to diagnose the problem and guide you through additional troubleshooting steps to resolve the issue.


Having your Easypaisa account blocked can be frustrating, but with the right knowledge and steps, you can quickly regain access to your account and resume your financial activities with ease. Whether you need to unblock your account via SMS, reset your PIN code, or seek assistance from customer support on different networks, this comprehensive guide has provided you with all the necessary information to overcome any account blockage hurdles.

Remember to always follow the instructions provided by Easypaisa representatives and provide accurate information for smooth verification processes. In case of any issues or concerns, don’t hesitate to reach out to Easypaisa customer support for personalized assistance.

Kazim Ali

Our resident Kazim Ali, deciphers the latest industry trends and innovations, delivering expert insights in easy-to-digest articles.

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