How to View Jazz Call & SMS History Using the Jazz World App

Welcome to our comprehensive guide on how to explore your call and SMS history using the Jazz World App. This guide will equip you with the information needed to navigate this user-friendly app flawlessly, ensuring you can keep track of your communication history with ease.

What is Jazz World App?

The Jazz World App is a one-stop-shop for accessing multiple services offered by Jazz, a leading telecom company. The app allows Jazz users to view their prepaid balance, postpaid bills, subscribed packages, and offers. Users can also create their own bundles, manage multiple numbers, recharge their balance, pay bills, submit complaints, and even order new SIMs. But what we’re particularly interested in here is its feature that enables users to view and download their call, SMS, and data history.

Get with the Jazz World App

Before you can start checking your call and SMS history, you first need to download the Jazz World App and set up your account. Don’t worry, we’ve got you covered with each step.

Download the Jazz World App

The Jazz World App is available for free on both iOS and Android platforms. You can download it from the App Store if you’re an iPhone user, or Google Play Store if you use an Android device. Simply search for “Jazz World App” in the search bar of your respective app store and click on the download/install button.

Setting Your Jazz World Account

Once you have downloaded the app, open it and follow the on-screen instructions to create your account. You will be asked to enter your Jazz mobile number and a verification code that will be sent to your number via SMS. After verification, create a secure password for your account. Your Jazz World account is now ready to be used.

How to Check Jazz Call & SMS History

Now that you have successfully set up your Jazz World account, let’s dive into how you can view your call and SMS history.

Going the Jazz World App Interface

The Jazz World App has a friendly and intuitive interface. To access your call and SMS history, tap on the ‘View History’ option in the main menu of the app. This will open up a page displaying a comprehensive record of all your calls, SMS, and data usage.

View All Call & SMS History

Under the ‘View History’ section, you will see separate tabs for calls, SMS, and data. By default, all three histories are displayed together. You can scroll through this list to view all your past calls, SMS, and data usage.

Filter by Calls, SMS, and Data

If you want to see only call or SMS history, you can do so by using the filter option. Simply tap on the respective tab (calls or SMS) to display that specific history. The call history will show incoming, outgoing, and missed calls, while the SMS history will display all sent and received messages.

Setting a Time Filter for Your History

The Jazz World App also allows you to filter your history based on specific time periods. This is an excellent feature if you want to view your communication history for a particular week or month. You just need to select the desired time frame, and the app will display the history for that period.

How to Download Call & SMS History

The Jazz World App not only enables you to view your call and SMS history but also lets you download it. The following steps will guide you on how to do this.

Download Call History

To download your call history, navigate to the ‘View History’ section and select the ‘Calls’ tab. Then, tap on the download icon located on the top right corner of the screen. Your call history will be downloaded as a CSV file, which can be opened with any spreadsheet software like Excel or Google Sheets.

Download SMS History

Downloading your SMS history follows a similar process. Go to the ‘View History’ section, select the ‘SMS’ tab, and tap on the download icon. Your SMS history will be downloaded as a CSV file.

Download Data History

To download your data usage history, you need to select the ‘Data’ tab in the ‘View History’ section and tap on the download icon. The downloaded file will provide details about your data consumption over the selected period.

How to Delete Call History from Jazz World

You might want to delete your call history from the Jazz World App for various reasons. Maybe you want to keep your call log clean, or perhaps there are calls that you would prefer not to have a record of. Here’s how you can do it.

Reasons for Delete Call History

There could be several reasons why you might want to delete your call history. For instance, you might want to ensure privacy by removing records of certain sensitive calls. Or maybe you just like to maintain a clutter-free call log. Regardless of the reason, the Jazz World App makes it easy for you to delete your call history.

Delete Call History

Please note that the Jazz World App does not allow you to delete your call history directly from the app. However, you can delete the call history from your phone’s call log. Open your device’s Phone app, tap on ‘Recents’, and then delete the calls you no longer wish to display.


We hope this guide has provided you with a detailed understanding of how to use the Jazz World App to check your Jazz call & SMS history. By now, you should be able to navigate the app with ease, track your communication history, download the same for your records, and delete any unwanted call logs from your device.

Kazim Ali

Our resident Kazim Ali, deciphers the latest industry trends and innovations, delivering expert insights in easy-to-digest articles.

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