Etisalat SIM Card Registration Renewal Process in 2023

In 2023, renewing your Etisalat SIM card registration can be accomplished through three different methods. This process is crucial for UAE residents as the government has mandated the suspension and disconnection of unregistered SIM cards. Therefore, to stay connected with friends and family, it’s essential to renew your Etisalat SIM card registration.

1. Visit Official Etisalat Portal

The first method involves visiting the official Etisalat portal. To begin, navigate to the website and select the “My Account” option. Sign in using your Etisalat account or mobile number, or log in via UAE Pass using your Emirates ID, email, or phone number. Once logged in, click on your mobile number at the top of the “My Account” section to initiate the registration renewal process.

Click on “Renew Your ID” and provide your mobile number. If you have multiple numbers registered under the same Emirates ID, they will all appear in the next section. Select the numbers you wish to renew and proceed to the next step.

You’ll then need to upload images of both sides of your Emirates ID, ensuring that your name, ID number, and other basic details are clearly visible. After providing your Emirates ID card number, its expiry date, your mobile number, and email, accept the terms and conditions and click continue. You’ll receive a transaction number as proof of your registration renewal request.

2. Register via Official Network App

The second method involves using the official Etisalat app, which can be downloaded from the Apple Store or Play Store. The process is similar to the online method, with the addition of selecting “Renew” from the quick access menu in the app.

3. Visit Franchise or Payment Centers

The third method is suitable for those who prefer physical transactions. Visit an Etisalat outlet or payment center with your original and updated Emirates ID. Start the registration process by providing your ID or number, then provide your basic details and proceed.

ID Expiration Allow Registration to Expire

Remember, your Etisalat SIM card registration is linked to the validity of your Emirates ID. When your ID expires, your registration will also expire. Therefore, it’s important to keep your Emirates ID up-to-date to maintain your Etisalat SIM registration.


In case of any difficulties during the registration renewal process, you can contact the Etisalat 101 helpline for assistance. With these three methods, renewing your Etisalat SIM card registration in 2023 can be a hassle-free process that can be done from the comfort of your home.

Kazim Ali

Our resident Kazim Ali, deciphers the latest industry trends and innovations, delivering expert insights in easy-to-digest articles.

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