Etisalat is one of the most widely used telecommunications services in the United Arab Emirates, known for its extensive range of high-quality mobile and internet services. Like any telecom service, it is important to verify your Etisalat number for security purposes, to avoid unauthorized use, and ensure smooth service delivery.
This comprehensive guide will walk you through all the vital steps you need to check your Etisalat number, explaining the importance of verification and detailing various methods available at your disposal.
Etisalat and its services
Etisalat Group is one of the world’s leading telecom groups in emerging markets. With reported net revenues of AED 52.2 billion and net profit of AED 9.0 billion for 2020, its high credit ratings reflect the company’s strong balance sheet and proven long-term performance.
Headquartered in Abu Dhabi, Etisalat was established four decades ago in the UAE as the country’s first telecommunications service provider. An international blue-chip organization, Etisalat provides innovative solutions and services to 149 million subscribers in 16 countries across the Middle East, Asia, and Africa.
Importance of verifying your Etisalat number
Verifying your Etisalat number is crucial for a variety of reasons. It ensures that your number is registered under your name, preventing potential misuse. It also enables you to manage your account efficiently, access specific services, and stay updated with any changes in your account. In addition, some services or transactions might require you to verify your Etisalat number as a part of their security checks.
Etisalat Number Verification
What is Etisalat number verification
Etisalat number verification is the process of confirming that an Etisalat number is registered under your name. It involves checking the details associated with the number, such as the owner’s name and registration status. These details can be accessed using various methods, including dialing specific codes, using the My Etisalat UAE app, or contacting customer service.
Why you need to verify your Etisalat number
Verifying your Etisalat number is crucial for ensuring the security of your account and services. It prevents unauthorized use of your number and helps you keep track of your account activity. It also allows you to update your information as needed, ensuring that your account details are up-to-date. Furthermore, certain transactions or processes may require you to verify your Etisalat number as part of their security measures.
How to Check Your Etisalat Number
Use the SSD code
A simple way to check your Etisalat number is by dialing the SSD code *101#. After pressing the call button, a pop-up will appear on your screen after a few seconds, displaying different options. One of these options will show your mobile number. You can also dial *101*1*3*3 and click ‘Send’ to see your number immediately via a pop-up.
Use My Etisalat UAE app
Another method to check your Etisalat number is through the My Etisalat UAE app. This application, available for download on various mobile platforms, allows you to manage your account and services conveniently. Once logged in, you can easily view your Etisalat number and other account details.
Via a phone call to customer service
If you prefer speaking to a representative, you can call the helpline number 100 from your Etisalat sim. After confirming your identity by asking a few security questions, the representative can provide you with your number and other relevant information. This method is particularly helpful if you are having difficulties using the SSD code or the My Etisalat UAE app.
Activate the Service
Activating via My Etisalat UAE app
To activate your Etisalat number via the My Etisalat UAE app, first download and install the app from your device’s respective app store. Once installed, open the app and follow the prompts to log in or register a new account. After logging in, navigate to the ‘My Number’ section and follow the instructions to activate your number.
Activating via a call or text to customer service
If you opt to activate your number via a phone call or text to customer service, dial the customer service number 100 from your Etisalat sim. The representative will guide you through the activation process after verifying your identity. Please note that the customer service line is available 24/7, making this method convenient for any time of the day.
Check Registration Status
You can check the registration status of your Etisalat number online through the My Etisalat UAE app or the Etisalat website. After logging in, navigate to the ‘My Account’ section where you can see the registration status of your number. If your number is registered, it will display ‘Registered’; otherwise, it will show ‘Not Registered’.
Dial specific codes
Another way to check the registration status of your Etisalat number is by dialing specific codes. Dial *101# and follow the prompts to access your account information, including the registration status of your number. This method provides a quick and easy way to check your number’s status without needing an internet connection.
Call customer service
If you prefer speaking directly to a representative, you can call the customer service helpline at 100. After verifying your identity, the representative can provide you with the registration status of your Etisalat number.
Renew Your Registration
Reasons for needing to renew registration
There are several reasons why you might need to renew the registration of your Etisalat number. These could include changes in your personal information, expiration of your current registration, or requirements from regulatory bodies. Renewing your registration ensures that your account details are up-to-date and valid, ensuring uninterrupted service and compliance with regulations.
How to renew your registration
To renew your registration, log in to the My Etisalat UAE app or theEtisalat website. Navigate to the ‘My Account’ section and select the option to renew registration. Follow the prompts to update your personal information and complete the renewal process. Alternatively, you can call the customer service helpline at 100 for assistance with renewing your registration.
FAQs: Mobile Customer Registration
Understanding why you have to register your number
Registering your mobile number is a regulatory requirement in the UAE. It helps in maintaining the security of telecom services and prevents misuse. By registering your number, you verify that the SIM belongs to you and that you are responsible for all activities carried out with it.
Learning about the consequences of failing to renew your details
If you fail to renew your details with Etisalat, you might face temporary suspension of services or even disconnection. This is because, without valid and updated registration, Etisalat cannot ascertain whether the number is still being used by the original owner or if it has been misused. Therefore, to ensure smooth service and avoid any inconvenience, it’s crucial to renew your details regularly.
Discussing the process for visitors in the UAE
Visitors in the UAE can also register an Etisalat number for their use. They can do this by visiting an Etisalat outlet or authorized dealer with their passport and entry visa. The number will be registered under the visitor’s name, and they will be responsible for all activities associated with it during their stay in the UAE.
In conclusion, verifying your Etisalat number is a straightforward process that ensures the safety and integrity of your account. Whether you choose to check your number using the SSD code, the My Etisalat UAE app, or by calling customer service, each method provides an efficient way to verify your details and maintain your account. Remember, keeping your account information up-to-date is key to enjoying uninterrupted services from Etisalat.